John BellAug 11, 20235 min read5 Questions to Define Your Business BrandHaving a relevant brand that’s well supported by marketing, sales, and customer experience can not only improve the value of your...
John BellJul 8, 20234 min readSimple Customer Journeys Drive Marketing StrategyHow Barriers and Drivers Build a More Strategic Approach Many entrepreneurs, marketers, and customer experience professionals are...
John BellMay 22, 20223 min readFuture Work: Designing Collaboration ["Designing Collaboration" is one of 5 Near-term Realities of Future Work. Click here to see all five.] "Presenteeism" - making sure...
John BellJun 19, 20217 min readCustomer Discovery and Insight for Startups and Business We live in the age of the customer. In developed markets like the United States, Singapore, or Germany people are always connected, have...
John BellFeb 28, 20217 min readCreating a Vision for Healthcare Business Transformation in 2021Healthcare seems on the edge of some great transformation. People feel so much tension with the existing system – legacy technology,...